Infrastructure Management Services
We manage, update, and keep our clients' IT infrastructures operational.
General Information
Our mission is to act as facilitators.
Our goal is to deliver consistent, stable, and predictable services in terms of costs, with agreed-upon and measurable quality.
We offer a broad catalog of services, ranging from the most basic, like diagnostics and equipment replacement, to the complete outsourcing of infrastructure and application management and operations. Between these extremes, we provide single-window services, support, delegated management, evolution, and operation.
Based on the delivery mode of our services, we classify them as: multi-client services and customized services.
Valores diferenciales
Differential Values
Our data supports us...
+ 150,000
The number of end users we serve
+ 75,000
The number of requests and incidents we handle throughout the year
+ 160,000
The number of assets we manage for our clients
... and we make it possible by providing...
Experience
Experience and training of resources and means.
Specialization
Specialization by technological areas.
Methodologies
Use of methodologies and continuous process improvement.
Efficiency
Efficiency through the development of proprietary tools and automation.
Visibility
Management based on KPIs and monitoring dashboards.
Decentralization
Decentralized services: Madrid, Vigo, Bilbao, Valladolid, Tetouan.
Experience
Experience and training of resources and means.
Specialization
Specialization by technological areas.
Methodologies
Use of methodologies and continuous process improvement.
Efficiency
Efficiency through the development of proprietary tools and automation.
Visibility
Management based on KPIs and monitoring dashboards.
Decentralization
Decentralized services: Madrid, Vigo, Bilbao, Valladolid, Tetouan.
Additionally, we stand out due to 3 pillars
Our commitment to quality
Our flexibility
Our commitment as a technological partner
Quality
Flexibility
Commitment
Capabilities
Success Stories
Our Success Stories
Discover the world of knowledge.
Technology is advancing at a dizzying pace. At Satec, we adapt to the speed of these changes, integrating innovations into our value proposition to put them at the service of our clients.
