Case Study
LABORAL Kutxa (ICT Master Plan and Data Center Modernization)
LABORAL Kutxa
Client
LABORAL Kutxa
Services
-
Industry
Banking and Insurance
Context
LABORAL Kutxa, a leading cooperative financial institution in Spain, launched an ambitious project at the end of 2020 to define an ICT Master Plan. The goal was to transform its IT operating model by restructuring and optimizing its technology areas. The plan aimed to establish a three-year roadmap to align the technology strategy with business objectives and maximize synergies across different ICT areas.
At the same time, LABORAL Kutza identified the renewal of its two Data Centers as a key pillar of the plan, ensuring that technological advancements would efficiently, scalably, and securely support its business processes
Challenge
The project presented several key challenges:
Comprehensive assessment of the current situation (AS-IS)
Identifying areas for improvement in infrastructure, processes, and ICT organization.
Definition of a new operating model (TO-BE)
Proposing an IT model aligned with the corporate strategy at both technological and organizational levels.
Meeting deadlines and expectations
As a high-visibility strategic project, it required the delivery of high-quality and precise results.
Complex technological migration
Evolving the communications infrastructure towards an SDN environment while ensuring business continuity.
Managing the entity’s growth
Establishing an IT management and governance model suited to the institution’s scale.
Solution
Satec designed and implemented a comprehensive strategy to guide LABORAL Kutxa in its technological transformation. The project began with the development of an ICT Master Plan, which defined the future IT operating model and identified key initiatives for the coming years. Among these, the modernization of the Data Centers stood out, with an architecture based on SDN technology, enhancing infrastructure management, scalability, and security.
Additionally, Satec has supported LABORAL Kutxa throughout the entire process, ensuring service continuity and providing long- term specialized support for platform evolution.
Through a management model adapted to new needs.
Results
The collaboration between SATEC and LABORAL Kutxa has led to significant strategic and operational improvements, with clear business benefits:
Strategic vision and technological alignment
The ICT Master Plan has enabled LABORAL Kutxa to define a clear roadmap for its digital transformation, aligning technological initiatives with business goals.
Greater operational efficiency
The unification of the management model and modernization of the technological infrastructure have simplified processes and improved internal efficiency.
Scalable and secure infrastructure
The evolution of the Data Centers to an SDN architecture provides a more flexible, future-ready platform.
Risk reduction and business continuity
Long-term support ensures service availability and minimizes disruptions.
Future positioning
LABORAL Kutxa is now better prepared to tackle new technological challenges and seize future innovation opportunities.